Privacy policy

Privacy Policy

Last Updated: April 15, 2025

This Privacy Policy describes how Merci Belles (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mercibelles.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your billing address, shipping address, payment confirmation, and contact details.

  • Account information including your username, password, and other security information.

  • Customer support information including the information you include in communications with us.

Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). This may include device type, browser, IP address, access times, page views, and click data.

Information We Obtain from Third Parties
We may obtain information about you from third parties, including:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors to fulfill transactions.

  • Analytics and marketing service providers.

Any third-party information will be treated in accordance with this Privacy Policy. Also see “Third Party Websites and Links” below.

How We Use Your Personal Information

  • Providing Products and Services
    To process orders, manage accounts, deliver products, and fulfill contractual obligations.

  • Marketing and Advertising
    To send promotional messages, offer tailored ads, and improve our outreach (based on legitimate interest for EEA residents per Art. 6(1)(f) GDPR).

  • Security and Fraud Prevention
    To detect and prevent unauthorized or fraudulent activity.

  • Customer Support and Service Improvement
    To respond to inquiries and enhance our Site and Services.

Cookies

Merci Belles uses cookies and similar technologies to enhance user experience, provide analytics, and deliver targeted ads. For Shopify-related cookies, visit https://www.shopify.com/legal/cookies.

You may control cookies via browser settings, though doing so may limit functionality. Our Site does not respond to “Do Not Track” signals.

How We Disclose Personal Information

We may disclose your personal information to:

  • Service providers (e.g., hosting, payment processing, shipping).

  • Business and marketing partners.

  • Legal and regulatory authorities when required.

  • Affiliates or in connection with a merger or sale.

We have disclosed the following types of data in the past 12 months:

Category Categories of Recipients
Identifiers (e.g., contact, order info) Vendors, service providers, affiliates
Commercial data (e.g., order details) Marketing and analytics partners
Usage data (e.g., device and interaction) IT and analytics providers
Geolocation Technical and analytics tools

We do not sell or share sensitive personal information or use it to infer characteristics about you.

Third Party Websites and Links

Our Site may contain links to third-party platforms. Merci Belles is not responsible for the content, security, or privacy practices of external websites. Please review their policies directly.

Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect data from minors. Parents or guardians may contact us to request data deletion.

Security and Retention of Your Information

While we implement reasonable security measures, no system is completely secure. Please avoid transmitting sensitive information via unprotected channels.

We retain your data as long as necessary to fulfill our Services, comply with legal obligations, or resolve disputes.

Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: Mercibelles@outlook.com
Website: https://www.mercibelles.com